Speak directly to your customers (and listen) with the help of social media.
With social media being the most popular online activity, your customers are talking online - whether they are asking their friends and family for recommendations or ranting and raving about their latest experience at your establishment. Don't be left out of the conversation!
How can I help?
Establish social media channels: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Snapchat...the list goes on and on! You and your business don't need to be everywhere, you just need to be where your customers are. I can recommend channels that are targeted to your audience and ensure your message is getting across to the right people.
Create original content: With 365 days a year, creating unique and engaging content can be time consuming and difficult. Content topics need to vary in order to keep your followers interested.
Monitor and respond: Auto-scheduling posts are a great way to stay ahead of the game, but managers with other responsibilities get sidetracked and may forget to monitor the page. Social media doesn't sleep and neither do I (kidding aside), your account will be under supervision for over 12 hours a day. You'll never leave a customer inquiry unanswered for too long.
Analyze and report: How can we measure success without reporting? Which posts receive the most engagement, bring the most traffic to your website, etc.? Key performance indicators can be analyzed for your review!
Interested in learning more about how I can help your social media channels? Contact me for a consultation.
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